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Welcome to our website especially for tall women!

Delivery

Maximum order quantity

The tendency is for customers to order more and more and multiple sizes of several articles, while the intention is not to like this very much. So a lot comes back and we have lost many articles for several weeks. This is of course undesirable. Other customers will then not be able to order these items.
The risks of sending and loss also lie with the sending entrepreneur. Unfortunately, it is becoming increasingly common for packages to get lost. It can also not be insured above € 500, =
That is why we have decided to maximize the order amount at €600.
If you still want to buy a whole amount of clothing, come to the Showroom where you can try everything on.

Shipping

From Monday September 18, 2023 we offer free shipping within the Netherlands.
If you only order sale and/or outlet items, the shipping costs are €4,95 for letterbox package or €5,95 for normal package.
Returning your package is at your own expense (from September 18).

If your order does not fit through the letterbox, you can choose how you want your package delivered.
Below is a table with shipping costs.

 
Country

Letterbox package

< 2 kilograms

DHL

Home address

DHL

Parcel shop

 

PostNL    

 

         
The Netherlands free / €4,95 free / 5,95 free / €5,95 -
Belgium - 8,50 - -
Luxembourg - 11,95 - -
Germany - 10,95 - -
France - - - 15,95
Spain - - - 19,95
Portugal - - - 19,95
United Kingdom - - - 32,95
Ireland - - - 20,95
Denmark - - - 19,95
Norway - 46,95 - -
Sweden - - - 20,95
Finland - - - 20,95
Italy - - - 16,95
Greece - 27,95 - -
Hungary - 14,95 - -
Bulgaria - - - 24,95
Austria - 15,95 - -
Poland - 12,95 - -
Switzerland - 33,95 - -
Croatia - 35,95 - -
Czech Republic - 15,95 - -
Slovakia - 15,95 - -
Rest of Europe - - - -
 

Delivery times

If you have ordered and paid via Ideal, you can assume that the order will be processed within a number of working days. This depends on the order time and day. If you ordered after 12:00 on Friday, this means that your order will be processed on the next working day, Monday.
The lead time is on average 1-3 business days until it is handed over to the carrier.
 

Delivery mode


Delivery is only possible to a home address, not a business address. If you are not at home, choose parcel shop delivery.



Letterbox parcel (trackable)
When an order fits through the letterbox, this is the only shipping option that is offered. You don't have to stay home.



Delivery personally to the door (with track & trace code).
DHL delivers your package to your home. If it happens that the parcel deliverer does not find anyone at home, the parcel will be delivered to the local Parcel Shop.
He will leave a written notice for you.

DHL Parcelshop (with track & trace code)
Pick up your package at a DHL parcel shop of your choice. Parcel shops are often only open during the day.
! You can select the parcel point after paying for your order!
The track & trace information is visible from about 8 hours after shipment.

  
The carrier chosen by the customer must provide a service, namely delivery of a package and that carrier is paid for this. The moment the carrier has scanned the package (i.e. received from LongLady) a track and trace email will be sent to the customer. From that moment on LongLady not liable for the loss or incorrect delivery of the package.